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If you purchased your ticket before implementing this measure (before the beginning of May), a yellow ticket indicating a new placement will be given to you when you pass through the access gates, once at the station.If you booked your Eurostar trip with us and your Eurostar train is cancelled, please fill out Eurostar's,If you need to change your travel plans you can.This applies to customers who booked tickets to travel between 13 March and 15 November 2020. We would be happy to discuss the options with you personally.The regular conditions for exchanging or cancelling of the tariff booked will apply. We do not charge a change fee for the Standard and Comfort rates.You only pay the price difference between the old and the new ticket.Unfortunately, no Thalys will run to the South of France in 2020. Please contact the ÖBB Customer Service.With immediate effect, you can again travel with the ÖBB Nightjet to many destinations overnight, stress-free and environmentally friendly. If you booked your ticket with NS International, please contact the NS International Service Centre: + 31 (0)30 230 0023. Depuis le 4 mai, le port du masque est obligatoire à bord des trains Thalys. We will keep you informed regarding traffic after this date. Couples or a family will still be able to sit together.Business Premier Lounges in London, Pars and Brussels are closed until further notice.Eurostar is unable to provide the usual catering services on board and at the stations. This applies to the bus and train as well as the stations and platforms. It will be compulsory to wear a mask or scarf on trains, in stations and on platforms.You're advised to travel during off-peak hours (after 09:00, before 16:00, or after 18:00.) En direct de la Gare du Nord à Paris, Michaël Menten revient sur la décision de la Belgique de placer Paris en zone rouge, une décision qui a des conséquences notamment sur la société Thalys. This means that you are advised to only travel if absolutely necessary. Find out.High-speed, regional and cross-border services are almost back to normal and new destinations have been added.It is only possible to request refunds for tickets up to.You’ll be refunded in the form of a voucher, which must be used within a year.You can request a refund, regardless of the fare or route, in the following circumstances:To request a refund for a regional train please print and complete.If your journey is departing from or arriving at Lombardy (and your PDF ticket shows the Trenord logo), please follow these steps.Traffic will resume from 4th May 2020 and from then.The latest government advice is to stay at home as much as possible and work from home if you can. Due to an outbreak of the coronavirus, code orange applies in the province of Antwerp. If you change at the end of September, you can therefore book a trip up to the end of March 2021. You will be refunded in the form of a voucher.all customers over the age of 12 must travel with their nose and mouth covered. This means you can travel at a different time to your original booking, and you can also take a different train provided it travels the same route (i.e. If you unexpectedly need or want to travel on another day, you can change your ticket without a fee up to 1 day before departure. No food and drinks are served to Business and Standard Premier customers and the availibility of food and drink at the stations is very limited.You can change your trip to a new travel date until September 30, 2020. You are permitted to travel via Antwerp with Intercity Brussels or Thalys when headed south. Download adapted timetable from 09/06/20 to 02/10/20 (PDF) > Please note the following information:The submission deadline for the conversion into a voucher expired on 30 June 2020. Home quarantine was advised only for those only at slight risk of infection.Initially, almost all residents of Wuhan and other affected cities were required to stay at home; schools and workplaces remained closed well after the end of the Lunar New Year festival, around Jan. 27.The scale of these measures has been extraordinary: Almost 60 million people were.But the restrictions seemed to have worked to contain the spread of Covid-19 in China: The number of new cases reported every day is now consistently much lower than it was a few weeks ago.But lockdowns and forced quarantines on this scale or the nature of some methods — like the collection of mobile phone location data and.And so Singapore, Taiwan and Hong Kong might be more instructive examples. As soon as,It was only after the first imported case was identified on Jan. 21 that four major airlines,Taiwan has also taken a rather mixed approach in its efforts to reduce transmission within the community,Some state-run facilities have been used for quarantines, but,The Taiwanese authorities also oversaw the,As of Friday, about 58 percent of all confirmed cases in Taiwan were believed to have,Hong Kong adopted yet another approach, presumably in part because, unlike Taiwan and Singapore, the city shares a border with mainland China and is formally part of China, as a Special Administrative Region. We are happy to welcome everybody back on the train. This enables you to travel in a compartment with just your family or friends, without having to share it with other passengers who are not in your group.On the connections from/ to Rome and Livorno only entire compartments can be booked due to official requirements: Private compartments in the seat car and couchette, sleeping car/ sleeping car deluxe only for exclusive use in single/ double/ triple occupancy. A special government task force recently recommended,Taiwan, also an island, took a slightly different tack. On board Thalys, every passenger must have a face mask to be permitted on board.Provide your journey and contact details by filling in.From Saterday 15 August: Self-isolate for 14 days at the address you have provided on the above form. All three places were especially vulnerable to the spread of the infection because of close links with mainland China — especially in early January, as they were prime destinations for Chinese travelers during the upcoming Lunar New Year holiday. Een actueel overzicht.Together with our partners, we temporarily made the booking conditions more flexible.Every passenger who travels with Thalys in Belgium or France, needs to have a face mask to be allowed on board. You can contact the original point of sales.If you book your journey in the period from June 30th to December 31st with the Sparpreis Europa tariff (Mid-flex), we offer you extra flexibility. (Same OD, same comfort class).Postponement of the trip over the duration of the sales openings from the date of the initial trip. You do not pay a cancellation fee. We’d also advise wearing a face covering and carrying hand sanitiser and using it regularly.In the UK, around 50% of trains are running. La circulation du Thalys Sun Bruxelles – Bordeaux est suspendue pour toute la saison (jusqu'au 29 août 2020). At the individual level, the experience of SARS has prepared people to voluntarily display a tremendous amount of self-discipline in, say, avoiding crowds and,At the same time, if the inroads Singapore, Taiwan and Hong Kong — China, too — have made against Covid-19 are promising, these gains also are fragile. You can.and how to manage your UK booking online in three easy steps.Copyright © 2020 Trainline plc or its affiliated companies. This also applies to customers whose trains are cancelled.You can freely exchange your ticket within 24 hours of your travel date if your train has been cancelled between 13 March and 30 November 2020.Customers can exchange their tickets at no extra cost directly through their accounts on SGP. L’accès au train pourra être refusé aux clients ne portant pas de masques. These governments will need to keep at their containment measures for many more months or else risk a surge in infections. Three days after the Chinese authorities alerted the world about the outbreak in Wuhan, Singapore started referring inbound travelers,Travelers coming from affected areas were placed under,The Singapore authorities undertook especially intensive efforts to trace the contacts of people known to be infected. Where available, we’d recommend using digital tickets for contactless travel, instead of using ticket machines or buying at the station. wherever possible.Refunds are only possible for bookings up until 31st August. Exemptions apply.To help with social distancing onboard, you now need a seat reservation to travel with some train operators, including:The quickest and easiest way to request an exchange or refund for your train tickets is by doing it online in three easy steps.Alternatively, see the refund and change conditions for.You can refund the following tickets online:It can take up to 5 days to get your refund.You can get a refund on the remaining portion of your unused Season Ticket if:Find the latest exchange and refund info from European train and coach operators below.Remember, the latest government advice is to avoid all non-essential travel. Check on Flixbus’ website which connections are currently available.To guarantee your safety and that of the community, we remind you to:If you buy a ticket to travel on Italo trains, at the time of travel you must declare the following, for you and those in your family travelling with you:You can refund journeys with departures up until 13th June 2020.Italo are offering refunds in the form of vouchers, which you can use to buy new tickets for travel within one year of issue. For precise information, please see the list on nightjet.com under "Details on the resumption of services".Until further notice, single seats can be booked on ÖBB Nightjets in the seating carriage, couchette carriage with 4-person compartments, or in the sleeper carriage. With your reservation you can also enjoy discounts on museums, exhibitions, car rentals and hotels. Please remember that you need to buy,If you booked a trip for a group of people, you need to make.These goodwill arrangements mean that you can also use your long-distance ticket to travel earlier than the date originally planned.Please print out your online ticket or keep the booking confirmation with the PDF file of the online ticket. Refunds, therefore, become free of charge, until the departure of the train.Premium: tickets are fully refundable until the departure of the train and 50% refundable after departure, within 2 months.Refund possible if requested up to 1 month after the scheduled departure date. Thalys Oliveira, 18, who has been charged with manslaughter, will be tried as an adult. Travel ideas, safety advice and ticket booking, exchange and refund info.Last update: Monday 21st September at 12:57.Fancy a break but not sure where you can and can't go, or what you can do there?Use our Travel Checker tool to get all the info you need to enjoy your summer travel safely.Avoid buying tickets at the station on the day.Check times before you travel and on the go. If you have booked your ticket with NS International, please contact the NS International Service Center: 030-2300023 (local tarif). It is not served. (Same OD, same comfort class).Your event has been cancelled due to COVID-19 (e.g. If you are travelling with someone under 18 years old, please.Every passenger travelling with Eurostar must wear a face mask (homemade, surgical or respiratory) to be allowed on board. Covering them with a face mask is possible, but a scarf, cloth or shirt is also allowed. Retrouvez toutes les informations concernant les mesures et l'impact du Coronavirus sur l'offre de trains de la SNCB So what, precisely, works to contain the spread of this coronavirus, and can that be implemented elsewhere now?In late January, after a sluggish — and problematic — initial response, the government of mainland China put in place unprecedented containment and social distancing measures. No costs are charged. A goodwill gesture based on Corona can no longer be granted.We have waived the usual restrictions regarding train-specific travel for saver and super saver fares (Sparpreis/Super Sparpreis). The requirement also applies at stations and platforms.In the bistro on board of the ICE trains only "take away" catering is available. My wife and I bought 2 tickets Amsterdam Paris at 256€ beginning August to go to Paris to celebrate the 1year old of our son with our family. The bicycle is also welcome on the train and you can travel in a group. Nearly everyone in Hong Kong wears a face mask in public.And now, the caveats. Cowling is an epidemiologist. We do ask you to avoid crowds by giving others space and also to keep as much distance as possible on the train. If you have booked your ticket with NS International, please contact the NS International Service Center: 030-2300023 (local rate). Seasonal Thays Sun connections (South of France) are cancelled, and Thalys will not be serving Charles de Gaulle Airport and Marne-la-Vallée until the end of 2020. In response to the Covid-19 pandemic and French government directives, we’re taking special measures to keep you safe in our stations and aboard our trains. To do so, you need to keep your original ticket and contact.If you bought a ticket before June 23, 2020, for a journey in July and August, Thalys assures an exchange without any fees until 30 days before the departure date on your original tickets.If you would like to exchange a ticket, this can be done through.Euronight services between Paris and Venice, in both directions.Trains between Nice and Milan are running, with two daily frequencies in both directions.Traffic between Marseille and Nice will resume later.To travel in Italy and France, “restrictions may apply and formalities may be necessary”: Thello advises customers to check official websites directly. Vehicle transport to/ from Livorno can still be booked unchanged.From June 22nd tickets will have the names of passengers printed on them.From June 1st access to the train will be closed 5 minutes before departure, please board your train in plenty of time.If you are returning from Spain (including from the Balearics and Canaries) you will be required to self-isolate on your return to the UK, but the FCO is not advising you to cut short your visit. Wey Wen Lim is a graduate student in infectious disease epidemiology at the University of Hong Kong.They’ve Contained the Coronavirus. Tickets can be booked up to four (4) month in advance.Tickets booked on or after June 23, 2020?Cancellation and changes are possible depending on the fare conditions of the ticket. This doesn't apply to local transport. No exchange of the ticket needed.The City-Ticket is not covered by our goodwill guidelines. Thalys don’t care about Coronavirus if you don’t have expensive tickets. This means that you will need to buy a City-Ticket to get to and from your departure and destination stations on the new date of travel.You can flexibly reschedule a cross-border trip for any date up to and including 31 October. But, if you must travel on the Eurostar.The latest information and guidance on these measures can be found at:All passengers aged 16 years and over including French nationals and residents must.If travelling back to the UK, please be aware that you will need to quarantine on return to the UK.Since 10 July, passengers are no longer required to carry out a 14-day quarantine upon arrival in France.Eurostar only offers one seat out of two for sale, to facilitate compliance with social distancing on board. Tickets for single seats that have already been purchased remain valid, but train staff can allocate other seats in the same travel category so that the minimum distance can be observed. This means that you are advised to only travel if absolutely necessary. If you must travel, please avoid rush hour, check the latest info for your route on our app and leave early in case there are delays at the station.avoid consuming food and drink on public transport, where possible.If you apply for a refund from Monday 7th September 2020,onwards, your refund will be from the date of request.he voucher is valid for 12 months from date of issue, for travel up to 6 months later. I am not suffering from COVID-19 or I have not been ordered to mandatory quarantine for a period of at least 14 days in the days immediately preceding my travel. There are still some restrictions in long-distance traffic and on cross-border connections. Please keep a two-metre distance from others where possible.If you must travel, you'll still need a valid ticket. Unfortunately Thalys does not run to Marne/Disney and Charles de Gaulle Airport until December 13, 2020. Remboursements Thalys (Coronavirus) Billets achetés avant le 23 juin New hospitals were constructed.People who had come into contact with anyone infected were sent to designated facilities, typically converted hotels or hostels, for prophylactic quarantine. You cannot exchange or cancel online.If you book your journey in the period from June 30th to August 31st with the Early Bird tariff, we offer you extra flexibility. Search your inbox for auto-confirm@info.thetrainline.com.Follow the steps above to request your exchange or refund.Your Weekly Season Ticket has three or more days' validity remaining,Your Monthly or Custom Season Ticket has seven or more days' validity remaining,Your Annual Season Ticket has two or more months' validity remaining,Select your 'Active' Season Ticket and click 'Refund' in the bottom left corner,Download and email the completed Season Ticket Refund Application Form, or just write the info in the email itself to,Company name (if your ticket is provided by your company).We can only issue a refund once we’ve received proof that your Season Ticket is no longer in use, as advised above.If you applied for a refund from 12th May 2020 onwards, we will only backdate your refund 56 days from the date of request.For connecting TER tickets, the rules are the same as for TGV INOUI and INTERCITÉS below.Can request a refund with no fee up to 1 November 2020.Can request an exchange, the ticket fare difference remains payable by the customer.Can request an exchange with no fee or additional charge for the customer to 1 November 2020.Customers are obliged to wear a mask during boarding and while onboard,Instructions from bus drivers/station personnel to keep appropriate distance while boarding,Hand sanitizer available for customers during boarding,Digital inspection of tickets/documents for a contactless boarding experience,Disinfection of vehicles after each trip according to disinfection guidelines based on WHO regulations,Additional disinfection by FlixBus station personnel/staff at major bus stations (disinfection of frequently touched surfaces by customers such as armrests, rails, and tables),Please do not use trains if you have symptoms of acute respiratory infections (fever, cough, cold).Follow the signs and routes indicated inside the stations or at the stops, always keeping the distance of at least one meter from other people;Use the train access doors indicated for getting on and off, always respecting the safety distance of one meter,Sit only in permitted places, keeping the distance from the other occupants,During the trip, frequently sanitise your hands and avoid touching your face.I am not suffering from COVID-19 or I have not been ordered to mandatory quarantine for a period of at least 14 days in the days immediately preceding my travel.I am not displaying symptoms related to COVID-19 (such as body temperature exceeding 37.5°C, persistent cough, cold) and have not had contact with a person with COVID-19 in the 14 days leading up to the moment of departure.I am willing to forego my travel and inform the health Authority in charge in the event in which any of the above mentioned symptoms or conditions were to emerge before my travel or within 8 days of my travel, specifying also which train route and service were used.Barcelona-Paris 9702 (departure at 10:10h) and Paris-Barcelona 9713 (departure at 10:14h),Barcelona-Marseille 9724 (departure at 16:36h) and Marseille-Barcelona 9731 (departure at 8:02h).Full refund if the train is cancelled can be requested at the latest 1 month after the travel date.Standard, Comfort, Kid, Young and Senior: the usual after-sales costs of €15 are temporarily waived.

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